Scaling 9x without additional staff, fulfilling and delivering on time
The Problem
Late deliveries, mispicks and a lack of real-time visibility on Drowsy’s order performance meant that they were losing repeat customers, and their brand was being tarnished with poor reviews related to logistics. Richard and Olly needed to move Drowsy Sleep’s fulfilment operations to a partner they could trust.
The Solution
Drowsy Sleep began fulfilling with Gonini just before their long planned Black Friday promotions, taking advantage of the 9pm cut-off to increase checkout conversion by 22%. Drowsy’s weekly volume during Black Friday was 9x their weekly average, and 3X their own forecast.
The results
Increase in volume by 9x and revenue by 4x, real-time visibility of orders and issues.
Gonini technology and processes meant Drowsy Sleep’s orders were processed in full: 100% pick accuracy, 0% out of stock, 99.94% dispatch on time, even managed to book in extra stock during peak.
DROWSY SLEEP
Richard and Olly are the founders of beauty brand Drowsy Sleep Co, the luxury antidote to our stressful, modern lives, helping customers sleep better. Drowsy is one of the most talked about products by beauty editors from the likes of Vogue and GQ.
Stop losing money on international orders.
No commitment. If we can’t save you at least 30% on shipping, we’ll tell you straight.
Related Case Studies
Kareem
Founder at BrainGain
Gonini have freed up our time to focus on growth, This has allowed us to the significantly scale the business without having to hire more team members.
Olly
Founder at Drowsy Sleep
Gonini has been the best choice for our business. The company has been very flexible to our needs. The team is very professional, fast reacting and has been an absolute pleasure to work with.
Baris
Founder at Scooch Pet
Gonini are a partner that is an extension of our team, that can scale with us as we grow & solve our fulfilment challenges.
Ryan
Head of Ops at One Retail Group
Working with Gonini means less fulfilment headaches & less stress. The only thing I need to do is go on the Gonini platform and check the status of the orders
